FREQUENTLY ASKED QUESTIONS:
Is the jewelry really waterproof?
Yes, our jewelry is 100% waterproof! 💦 You can wear it while showering or swimming without worrying about oxidation or discoloration.
What is your jewelry made of?
Our jewelry is made of high-quality materials such as 316L stainless steel, 925 sterling silver and 18-carat gold plating. We focus on quality so that you can enjoy your jewelry for a long time. 🌟
Can I exchange or return the jewelry?
Of course! ✅ You can easily exchange or return unworn items within 30 days . Check out our return policy .
How long does shipping take?
Standard shipping within Germany is free and takes 2 to 3 working days . If you need it faster, you can choose express shipping. 🚚
Standard shipping for other European countries is free for orders over 50 € and takes 2 - 8 working days, depending on the destination country.
How can I track my order?
After shipping, you will receive an email with a link to track your shipment so you always know where your order is. 📦
Do you offer worldwide shipping?
We currently ship within the EU and are working on delivering worldwide soon! 🌍
Can I change or cancel my order later?
As long as the order has not yet been shipped, that's not a problem. Just contact us using the contact form and we'll take care of it. ✨
What do I do if my jewelry arrives defective?
If something isn't right, let us know! We'll find the best solution together - whether it's an exchange or a refund. Contact us here. 🤝
Do you have any further questions? Contact us!