returns

If you are not satisfied with the jewelry or if you do not like it, you can return it within 30 days of receipt . The item should be unworn and in the original packaging.

Please report the return by email and include the order number in the subject line. Please note that you will have to cover the return costs yourself. You can find further information on returns in our cancellation policy.

Upon receipt of the returned item, the purchase amount will be refunded to the original payment method, unless otherwise agreed.

sample cancellation form

(by email to lumynajewelry@gmx.de)

Subject: Cancellation of order number #XXXXXX
• I hereby revoke the contract for the purchase of the following goods:
• Ordered on:
• Received on:
• Name of the consumer:
• Consumer's address:
• Date: